Incident History

There There is back online. Access to the website, dashboard, API, MCP server, support bubbles, and help centers has been restored.

Incoming email continued to be accepted during the maintenance window. Postmark is now delivering the remaining buffered messages, so some emails may take a little longer to appear in your inbox.

Thank you for your patience.

We have temporarily taken the There There website, dashboard, API, MCP server, support bubbles, and help centers offline as a precaution while we install an urgent PHP security update.

Background jobs and scheduled tasks keep running. We are still accepting your email. No email will be lost. New messages will appear in your inbox once we are back online.

We will restore access as soon as the update is installed and verified.

We’ve applied additional security measures to protect There There from the PHP vulnerability issue. Email sending may be temporarily disrupted as a result

There There is available again. No inbound emails were lost, and we are processing them now. We are monitoring the service.

There There is currently unavailable or returning errors. We have traced the issue to a database connectivity failure and are working to restore service. We will post another update when we have more information.